Privacy Policy

Hoteles Benidorm (Riviera Beachotel, Hotel Presidente, Hotel Ambassador Playa I, Hotel Ambassador Playa II, Benicaldea Thai Massage & SPA, and Morgan Tavern) is aware of the importance of personal data privacy. For this reason, it has implemented a processing policy aimed at guaranteeing maximum security in its use and collection, complying with current regulations on the matter, and configuring this policy as one of the fundamental pillars of its operations.

While Browse the website www.hotelesbenidorm.com, users may be asked to provide personal data through forms. This data will be incorporated into processing activities according to the specific purpose for which it was collected.

I. Data Controller

The data controllers for the Hoteles Benidorm group are the following companies:

Data Protection Contact: gdpr@hotelesbenidorm.com

You can exercise your rights of access, rectification, erasure, restriction, portability, and objection by written request to any of the addresses indicated or to the email address above.

II. Data Processing Activities Performed via hotelesbenidorm.com

1. Contact Forms

• Data Processed: Data provided by the user.
• Purpose: To manage communication initiated by the user.
• Legal Basis: Explicit consent.
• Retention: Up to one year from the last interaction.
• Transfers: None will be made.
• International Transfers: Not contemplated.
• Automated Decisions: Not performed.

2. Curriculum Vitae Reception

• Data Processed: Data sent by the candidate.
• Purpose: Participation in selection processes.
• Legal Basis: Consent of the data subject.
• Retention: Up to one year from the last contact.
• Transfers: None will be made.
• International Transfers: Not contemplated.
• Automated Decisions: Not performed.

3. Newsletter Subscription

• Data Processed: Data provided and interaction data.
• Purpose: Sending promotional communications.
• Legal Basis: User’s consent.
• Retention: Until subscription is revoked.
• Transfers: None will be made.
• International Transfers: Not contemplated.
• Automated Decisions: Not performed.

4. Electronic Communications

• Data Processed: Data provided by the user.
• Purpose: Management of the relationship or communication.
• Legal Basis: Consent of the data subject.
• Retention: Minimum 5 years.
• Transfers: None will be made.
• International Transfers: Not contemplated.
• Automated Decisions: Not performed.

5. Room Reservation

• Data Processed: Data entered during the reservation.
• Purpose: To manage the reservation.
• Legal Basis: Execution of a contract.
• Retention: Minimum 5 years.
• Transfers: None will be made.
• International Transfers: Not contemplated.
• Automated Decisions: Not performed.

6. Request for Quote for Room Rental

• Data Processed: Data provided in the form.
• Purpose: To respond to the quote request.
• Legal Basis: Execution of pre-contractual measures or a contract.
• Retention: Minimum 5 years.
• Transfers: None will be made.
• International Transfers: Not contemplated.
• Automated Decisions: Not performed.

III. Data Subject Rights

You can exercise the following rights regarding your personal data:

• Access: Know what data about you we process.
• Rectification: Correct inaccurate data.
• Erasure: Request the deletion of your data.
• Restriction: Restrict processing in certain cases.
• Objection: Object to processing for personal reasons.
• Portability: Receive or transfer your data to another controller.

You can exercise these rights by written request to the address of any of the responsible hotels or by email to gdpr@hotelesbenidorm.com.

If you believe that your data has not been processed in accordance with the regulations, you can file a complaint with the Spanish Data Protection Agency.