{"id":21543,"date":"2025-04-30T13:44:59","date_gmt":"2025-04-30T11:44:59","guid":{"rendered":"https:\/\/hotelesbenidorm.com\/?page_id=21543"},"modified":"2026-02-19T12:35:27","modified_gmt":"2026-02-19T11:35:27","slug":"faqs-hotel-presidente-en","status":"publish","type":"page","link":"https:\/\/hotelesbenidorm.com\/en\/hotel-presidente-en\/faqs-hotel-presidente-en\/","title":{"rendered":"FAQs Hotel Presidente – en"},"content":{"rendered":"\t\t
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FAQs about Hoteles Benidorm\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\tHotel Presidente\n\t\t\t\t\t<\/h2>

General Information<\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n \n \n What is the address of the hotel and how can I contact? <\/span>\n\n \n
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Address: Avda. Filipinas, n\u00ba 8, 03503 Benidorm (Alicante).<\/p>

You can contact us through the following means:<\/p>

Telephone: (34) 965853950<\/p>

Email: presidente@hotelesbenidorm.com<\/p><\/div><\/div> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n What documentation do I need to check in?<\/span>\n\n \n
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An ID card, passport, or any other valid and original identification document for each person occupying the room.<\/strong><\/p>

A credit or debit card number is required for check-in even if your booking is prepaid.<\/p><\/div><\/div> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n When can I check in?<\/span>\n\n \n
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The official check-in time for your room is from 3 p.m.<\/strong><\/p>

However, you may be able to check in earlier, subject to availability. If you arrive before 2 p.m.<\/strong>, you can check in, leave your luggage in the luggage room and enjoy all the hotel facilities until your room is available.<\/p><\/div><\/div> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n What time should I leave the room? <\/span>\n\n \n
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Check-out time is at 12:00 noon.<\/strong><\/p>

If you wish, you can leave your luggage in the luggage room and enjoy the hotel facilities<\/strong> until the time you plan to leave.<\/p>

If you wish to use your room until 18:00 hours, you can check availability<\/strong> at reception. This service has an extra charge. Until 15:00 hrs, 30\u20ac. Until 18:00 hrs, 50\u20ac<\/strong><\/p><\/div><\/div> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Is WiFi available? <\/span>\n\n \n
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Free Wi-Fi throughout the hotel.<\/strong><\/p>

Select the hotel's Wi-Fi network and fill out the form. Email address and room number are required.<\/p>

You can also connect to the Wi-Fi using your Google, Facebook, or other social media accounts.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Is there a car park, is there charging for electric cars? <\/span>\n\n \n
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Yes, the hotel has exclusive parking for guests. <\/strong>The price is 20\u20ac per night. Subject to availability on arrival at the hotel.<\/p>

In addition, the hotel has charging points for electric vehicles. Please enquire at reception for our charging rates.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Can I use the gym? <\/span>\n\n \n
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Yes, the gym is free of charge for all hotel guests. Opening hours from 8:00 to 20:00.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Do I have any advantages if I book directly with the hotel? <\/span>\n\n \n
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If you book directly on our website you will enjoy the best prices online, up to 25% in most of our bars, 1 SPA session in our wellness centre BENICALDEA and free transfer from Alicante airport ot hotel. Check conditions on our website<\/em><\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Do you have a transfer service?<\/span>\n\n \n
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If you have made a reservation directly with the hotel for a minimum stay of 8 nights, you can request a shared transfer reservation from Alicante Airport to the hotel. This service is free of charge and is one of the advantages of booking directly with the hotel. If your reservation does not meet one of these conditions, you can book your transfer from the hotel's website under the \u2018Transfers\u2019 tab.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Does the hotel have a SPA?<\/span>\n\n \n
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Just 150 metres from the hotel is our SPA & Wellness Centre, BENICALDEA<\/a>.<\/p>

The first urban SPA in Spain and with the best facilities in Benidorm. A place of relaxation that will make you disconnect: Thai massages, water circuit, saunas, hot and cold water pools and much more.<\/p><\/div><\/div> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Is there a reading area?<\/span>\n\n \n
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We have a library room with reading space, and an extensive library. Also 2 computers available with free internet.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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To be considered<\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n \n \n Is there a dress code?<\/span>\n\n \n
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Bikinis, swimsuits and bare chests are not permitted outside the pool area. In the restaurant, gentlemen are required to wear long trousers during dinner. During the summer season, smart shorts are permitted.<\/p><\/div> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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Smoking is not allowed in the hotel. If you are a smoker, you can only smoke on the terrace of your room. All rooms have a terrace, except the adapted rooms or triple rooms with pool view.<\/p><\/div> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Do you accept groups of friends?<\/span>\n\n \n
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The official check-in time for your room is from 3:00 p.m.<\/strong><\/p>

However, you may be able to check in earlier, depending on availability. If you arrive before 2:00 p.m<\/strong>., you can check in, leave your luggage in the luggage room, and enjoy all the hotel facilities until your room is available.<\/p>

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No.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Information about the rooms<\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n \n \n Can I choose the type of bed in my room?<\/span>\n\n \n
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Most of the rooms at Hotel Presidente have 2 beds, so if you prefer 2 beds it is quite likely that we can confirm your request. If your preference is for 1 bed, please send us your request to presidente@hotelesbenidorm.com. We will take note and do our best but we cannot guarantee that your request will be fulfilled.<\/p><\/div> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Can I choose between a bathtub and a shower tray?<\/span>\n\n \n
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All hotel rooms have a bathroom with shower and bidet. Only the junior suites have a bathtub.<\/p><\/div> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n What is the difference between the standard room and the pool view?<\/span>\n\n \n
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Just change the view. The standard room has a view of the street, of the city.<\/p><\/div> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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The baby cot for children from 0 to 23 months is free of charge. It must be requested at the time of booking.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Do I have a coffee maker or kettle? <\/span>\n\n \n
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All rooms have as a welcome gift a tea and coffee set\/service for 2 people with kettle. Replenishment of this service is 5\u20ac\/week (2 persons).<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Is there a minibar?<\/span>\n\n \n
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We offer two options:<\/p>