Address: Avda. Derramador, nº 8, 03503 Benidorm (Alicante).
Telephone number: +34 965 43 62
Reservation department telephone number: 96 683 18 22
E-mail: riviera@hotelesbenidorm.com
An ID card, passport, or any other valid and original identification document for each person occupying the room.
A credit or debit card number is required to check in even if your booking is prepaid.
The official check-in time for your room is from 15:00 hours. However, your room may be available earlier depending on availability.
If you arrive earlier, you can check in, leave your luggage in the luggage room and use all the hotel facilities until your room is available.
Check-out time is at 12:00 noon. If you wish, you can leave your luggage in the luggage room and enjoy the hotel facilities. If you wish to leave your room until 18:00 hours, please check availability at reception. This service has an extra charge of 50€. Or 30€ until 15:00 hours.
Yes, free wifi is available throughout the hotel. Please ask for access at reception. An email address is required.
Yes, the hotel has a car park exclusively for guests, subject to availability on arrival. It cannot be booked. The price is 20€ per night, or 120€ per week. The car park is located on the same pavement as the hotel, in an underground car park. A deposit of 10€ is required for the access key (standard magnetic type). Electrically charged parking spaces are not available.
Yes, we have a gym. Its use is free of charge for all hotel guests. The opening hours are from 8:00 to midnight.
If you book directly on our website you will enjoy the best prices on-line, free transfer from the airport for bookings of 8 nights or more and a 25% discount in our bars for all guests staying with us. See conditions on the website.
Yes, we have a transfer service. If you have booked directly and if you stay 8 nights or more, the transfer is free.
The transfer service is collective and operated by the company Beniconnect. To make your booking please send your request to reservas@hotelesbenidorm.com providing your booking details and flight details. See conditions on the website.
Just 150 meters from the hotel is our spa & wellness centre, Benicaldea. A place of relaxation that will make you disconnect: Thai massages, water circuit, saunas, hot and cold water pools and much more.
Bikinis, swimming costumes are not allowed outside the pool area. Gentlemen are required to wear a shirt or T-shit and long trousers to enter the restaurant during dinner time. During summer dress shorts are permitted
Smoking is not allowed in the hotel.
Pets are not allowed in the hotel.
Most of the rooms have two beds. If you would like a double bed, please send your request to riviera@hotelesbenidorm.com. Please note that we cannot guarantee that a double bed will be available if you book a standard room with balcony. However, all exterior King Size Double rooms without balcony have double beds of 2 x 2 meters.
All the hotel rooms have different configurations: the DOB rooms can have a shower or bathtub; the TKS rooms have a hydromassage shower; the ADAP rooms have a fully adapted shower; the Junior Suite includes a hydromassage bathtub; and the Suite offers a hydromassage bathtub and a hydromassage shower in two separate bathrooms.
All rooms are provided with a tea and coffee set/service for 2 persons with kettle as a welcome gift. Refill of this service is 5 euros per week (for 2 persons).
We offer two options:
Safe for 4 euros per day or 20 euros per week. 42-inch television. Wi-fi. The bathroom has a hairdryer.
Rooms are cleaned every day from 9:00 am to 3:00 pm. Bed linen is changed 3 times a week and towels are changed every day.
We have 3 adapted rooms, with fully adapted bathroom: shower tray with grab bar, adapted toilet, wide door.
This service is available on arrival only, with no pre-booking option due to the limited capacity of the scooter park. There is no charge for charging and only Amigo24 scooters are accepted. Scooters are not allowed inside the hotel, although electric wheelchairs are permitted. If you have any queries, please contact reception.
You can enjoy evening entertainment in the hotel's lounge bar. Please ask at reception for more information on further entertainment.
*Closed in July and August.
Breakfast: 8 am – 10 am
Lunch: 1 pm – 2.30 pm
Dinner: 7 pm – 9 pm
*Schedule can me amended
Riviera Bar Terrace: Summer: 09:00 - 01:00 hours.
Winter: 09:00 - 23:00/24:00 (may vary).
Riviera Music Lounge: The bar is open from 19:00 to 03:00 hours (winter from 18:00 to 02:00).
Live music and shows take place from 21:00 to 01:00 (last show at 00:00).
*Closed July and August
Purpure Bar: no service
We have food suitable for coeliacs. Please inform us when booking.
All our dishes are identified with labels containing allergen information.
The opening hours are:
- Summer: 09:00 - 19:00 h
- Winter: 09:00 - 18:00 h
We do not have a pool bar. However, we do offer other bars such as the Terrace Bar, the Lounge Bar or the Purple Bar. Please do not hesitate to check opening hours at reception.
Yes, sun beds and parasols are available by the pool at no extra cost.
Yes, pool towels are available. The rental of a pool towel costs €3 per towel, with a refundable deposit of €10. Should you require an additional clean towel during your stay, an extra cost of €3 will be applied.
Replacement of oil-fired boilers with more efficient natural gas-fired boilers. Replacement of natural gas reception facility for new autonomous heat generation equipment.
EXP e4ed32/2018/27 – Hoteles Técnicos S.L.
*Aplicable en cualquiera de nuestros hoteles.
🚐 Este servicio gratuito es una deferencia que Hoteles Benidorm tiene con los clientes que cumplan los siguientes requisitos:
📅 Las peticiones de reservas deben realizarse con al menos entre 30 días a 3 días antes de la llegada del cliente al hotel.
🚫 No es un servicio privado. Es un servicio compartido y operado por la empresa Beniconnect que realiza varias paradas.
♿ No está adaptado a clientes con sillas de ruedas.
🔌 No acepta sillas eléctricas.
📦 Imprescindible informar al reservar si entre el equipaje se va a incluir silla de ruedas plegable.
Western Saloon, Morgan Tavern, Bar Hotel California, Surprise Attack, Bar Philippines 10 y Riviera Music Lounge.
